Meet Our July Employee of the Month: Peter Phillips
Meet our July Employee of the Month, Peter Phillips! As one of our Sales Representatives, Pete works closely with domestic, trade and commercial clients to understand their requirements and develop the right specification for projects.
During his time with Tradeglaze, Pete has built strong client relationships and developed an impressive understanding of technical specifications. His continued growth, personable approach and commitment to providing a high-quality service make him a thoroughly deserving recipient of this month’s award.
We caught up with Pete to hear what he enjoys about his role, the changes he is seeing across the industry and his advice for those just getting started.
What do you enjoy most about your role?
“No two jobs are the same. Each project is like a puzzle, bringing together the client’s main goals, the technical requirements, the different products and configurations available.
I always enjoy seeing the finished project too. After being involved in the early conversations and working through all the details, it’s really rewarding to see everything come together.
The team also makes Tradeglaze such a good place to work. Everyone is really supportive, and I would especially like to give a shout-out to April in Sales Support, who has been a massive help with some of the larger projects I’m currently working on.”
What trends or changes are you seeing across the industry?
“I’m definitely seeing much more large scale Aluminium projects coming through. Clients are increasingly open to exploring the latest innovative glazing systems and the possibilities they offer.
Its long lifespan and slim sightlines are two of the main reasons for its growing popularity. Aluminium systems can deliver the modern appearance, strength and technical performance required across a wide range of domestic, trade and commercial projects.”
Do you have any advice for people getting started in the industry?
“My biggest piece of advice would be to listen to your clients and communicate with them properly. You need to understand what they are trying to achieve before you can present them with the right options.
Taking the time to learn the product specifications and Building Regulations is also really important. The more knowledge you have, the better equipped you are to answer questions, recommend suitable products and give clients confidence in the solution.”
Customer satisfaction
Pete has also been recognised by our customers with many five star reviews including:
“Thank you to all the team involved in the making and selling of our beautiful new front door. Special thanks to Peter for his patience! This is the third time we have purchased from you, and will certainly be back again when needed. We are totally pleased with the result.”
Celebrating Pete
Congratulations to Pete on earning Employee of the Month. His continued development and commitment to supporting our clients and colleagues make this recognition thoroughly deserved. We are very lucky to have you as part of our team here at Tradeglaze!
